Your privacy, plainly explained.
Last updated: September 11, 2026
This policy explains what information Digitaliate ("we", "us") collects when you visit digitaliate.com or engage us for services, how we use it, and the choices you have.
1. Information we collect
We collect information you provide directly, such as your name, email address, phone number and project details when you submit a contact form or request a quote. We also collect standard technical data automatically — such as browser type, device type, pages visited and approximate location derived from IP address — through analytics tools.
2. How we use your information
We use the information we collect to respond to enquiries, prepare quotes and proposals, deliver contracted services, improve our website, and — where you've agreed to it — send occasional updates about our services. We do not sell your personal information to third parties.
3. Cookies and analytics
Our site may use cookies and similar technologies for basic functionality and to understand how visitors use the site (for example, via privacy-respecting analytics). You can control cookies through your browser settings; disabling them may affect some site features.
4. Sharing your information
We share information only with service providers who help us operate our business (such as hosting, email and scheduling tools), and only to the extent necessary for them to perform that function. We do not share your information with third parties for their own marketing purposes.
5. Security
We use commercially reasonable measures to protect the information you share with us, but no method of transmission over the internet or electronic storage is 100% secure. We can't guarantee absolute security, and encourage you to avoid sending highly sensitive information (such as passwords or payment details) by email.
6. Data retention
We keep contact and project information for as long as needed to provide services and meet legal or accounting obligations, after which it is deleted or anonymized.
7. Your rights
Depending on where you're located, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.
8. International visitors
As a remote agency serving clients worldwide, information you submit may be processed in a country other than your own. We take reasonable steps to protect your information wherever it is processed.
9. Links to other sites
Our website and blog may link to external sites we don't operate or control. We're not responsible for the content, privacy practices or terms of any third-party site, and encourage you to review their policies before sharing information with them.
10. Business transfers
If Digitaliate were ever acquired, merged, or were to transfer substantially all of its assets, your information may be transferred as part of that transaction. We'd expect any new owner to continue honouring the commitments in this policy.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Material changes will be reflected on this page.
12. Contact us
Questions about this policy can be sent to info@digitaliate.com or via our contact page.